We may change these terms from time to time without notice to you, changes will apply to any subsequent orders received or other transactions entered into.

The contract between us shall be governed by the laws of England and Wales and any dispute between us will be resolved exclusively in the courts of England and Wales. English is the only language offered for the conclusion of the contract.

We do not guarantee that this web site will be compatible with your PC, and we accept no liability for any corruption or loss of data held on your PC, or any liability for any other loss or damage of any kind caused resulting from use of this web site.

Eternalpetals.co.uk is an independent business. All trademarks used for information & identification purposes only & no endorsement is implied, unless otherwise explicitly stated.


All images are for illustration purposes only. While the best effort is made for the picture to be an actual representation of the product, due to different monitor calibration settings, images may appear differently on your computer screen.

Goods are subject to availability. We aim to display which items are In stock, usually these items will be dispatched within 72 hours. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. You will be given the option of leaving the goods on back order, choosing a suitable alternative or cancelling the order. If the order is cancelled a full refund will be given where you have already paid for the goods which we are unable to supply.

The price you pay is the price displayed on this web site at the time we receive your order apart from the following two exceptions. While we try and ensure that all prices on our web site are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling the order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Eternalpetals.co.uk is not responsible for any third party service provided to you which may be accessed via adverts or links in our web-site. Please be aware that our site may link to other web sites. We are not responsible for the data policies, procedures or the content of these linked web sites.

Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price. All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. On the rare occasion that there is an error, we will advise you about it as soon as possible.

Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postage and administration charges incurred, minimum of 1.95.

If an attempted delivery is not successful, and results in the item being returned to us by Royal Mail, then customers will be charged for any additional postage and administration charges incurred, minimum of 1.95. If an item is not received, it will only be treated as lost from 10 days of the date of despatch of the item.

We conform with the Sale of Goods Act, the EU Distance Selling Regulations, the EU Directive on Privacy and Electronic Communications and the Data Protection Act 1998.